Kareno Dispatch
Legal

Privacy Policy

Last updated: 10 February 2026

Kareno Dispatch is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This Privacy Policy describes how Kareno Dispatch collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller for this website is Kareno Dispatch, registered at 48 Hardwick Street, London London EC1R 4RY, United Kingdom, London, United Kingdom.

For all data protection enquiries, please contact us at:

Kareno Dispatch
48 Hardwick Street
London London EC1R 4RY, United Kingdom
United Kingdom

2. Data We Collect

We collect the following categories of personal data:

Contact Form Data

Name, email address, and message content submitted through the contact form on this website. This data is collected only when you voluntarily choose to submit the form.

Usage Data

Anonymised data about how visitors interact with this website, including pages visited, time spent on pages, browser type, and referring URL. This data is collected through analytics cookies and does not identify individual visitors directly.

Technical Data

IP address (anonymised where technically feasible), browser type and version, device type, and operating system. This data is used for security purposes and to ensure the website functions correctly across different environments.

Cookie Data

Data stored in cookies on your device, as described in Section 9 of this policy and in our Cookie Policy. The nature and extent of cookie data depends on your consent preferences.

4. How We Use Your Data

Personal data collected through this website is used solely for the following purposes:

  • Responding to enquiries submitted via the contact form
  • Analysing anonymised usage patterns to improve site structure and content
  • Ensuring the technical security and correct functioning of the website
  • Complying with legal obligations applicable to the functioning of this publication

We do not use personal data for automated decision-making or profiling. We do not use personal data for direct marketing without explicit consent.

5. Data Sharing and Third Parties

We do not sell, rent, or trade personal data. We may share data with third-party service providers in the following limited circumstances:

Hosting and Infrastructure

Our website is hosted on third-party infrastructure. The hosting provider processes technical data (IP addresses, access logs) as a necessary part of delivering the website. These providers are bound by data processing agreements.

Analytics

Where analytics cookies are accepted, anonymised usage data is processed by third-party analytics platforms. This data cannot be used to identify individual visitors.

Legal Requirements

We may disclose personal data where required by law, court order, or in response to a valid request from a regulatory authority. We will notify affected individuals where legally permitted to do so.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Contact enquiriesRetained for 12 months from the date of the enquiry, then deleted.
Analytics dataRetained in anonymised form for up to 26 months, consistent with standard analytics platform settings.
Technical logsRetained for up to 90 days for security purposes, then automatically purged.

7. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights in relation to your personal data:

Access

The right to request a copy of the personal data we hold about you.

Rectification

The right to request correction of inaccurate or incomplete data.

Erasure

The right to request deletion of your data where it is no longer necessary for the purpose for which it was collected.

Restriction

The right to request that we restrict the handling of your data in certain circumstances.

Objection

The right to object to handling based on legitimate interests.

Portability

The right to receive your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These measures include encrypted data transmission (HTTPS), access controls on administrative systems, and regular review of our data handling procedures.

No method of electronic transmission or storage is entirely secure. While we take all reasonable precautions, we cannot ensure absolute security. In the event of a data breach that poses a high risk to individuals, we will notify affected parties and the ICO within the timeframes required by law.

9. Cookies

This website uses cookies as described in our Cookie Policy. You can manage your cookie preferences at any time via the Cookie Settings link in the site footer.

Functional cookies (required for the website to operate correctly) are placed without consent. All other cookie categories — including analytics and performance cookies — require your explicit consent before being placed.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data handling practices or applicable law. Material changes will be noted at the top of this page with an updated revision date.

Continued use of this website after any update constitutes acceptance of the revised policy. If you have questions about any change, please contact us before continuing to use the site.

11. Contact

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact:

Kareno Dispatch — Data Enquiries
48 Hardwick Street
London London EC1R 4RY, United Kingdom
Monday — Friday, 09:00 – 18:00