Legal

Cookie Policy

Last updated: 10 February 2026

This Cookie Policy explains what cookies are, which cookies Kareno Dispatch places on your device, and how you can control them. It should be read alongside our Privacy Policy, which sets out the broader framework for how we handle personal data.

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, to remember your preferences, and to gather anonymised usage information that helps publishers understand how their content is consumed.

Cookies are not programmes and cannot install software or access other data on your device. A cookie can only be read by the server that originally placed it — it is not accessible to other websites.

Under UK law (the Privacy and Electronic Communications Regulations 2003, as amended), we are required to obtain your consent before placing non-essential cookies on your device. This policy explains how we do that and how you can change your preferences.

2. Overview of Cookies We Use

We use the following categories of cookies on this website:

Category	Purpose	Consent Required
Functional	core site functioning (navigation, session management, cookie preference storage)	No — strictly necessary
Analytics	Anonymised usage data (pages visited, session duration, referral source)	Yes
Performance	Load time monitoring, error logging, content delivery optimisation	Yes
Third-Party	Embedded content from external providers (maps, media)	Yes

3. Functional Cookies (Strictly Necessary)

These cookies are required for the website to operate. They cannot be switched off without breaking the site's core functionality. They are placed automatically when you visit and do not require your consent.

cookie_consent

First-party

Stores your cookie consent preferences so the banner does not appear on every page visit.

Duration: 12 months Type: Persistent

session_id

First-party

Maintains your browsing session state while you navigate between pages. Deleted automatically when you close your browser.

Duration: Session Type: Session

4. Analytics Cookies

These cookies collect anonymised data about how visitors use this website. The data helps us understand which articles are most frequently read, how visitors navigate between sections, and where technical issues may be occurring. No personally identifiable information is stored in these cookies.

Analytics cookies are only placed if you select "Accept All" or "Accept Partial" from the cookie consent banner. If you select "Functional Only", analytics cookies are not placed.

_ga / _ga_*

Third-party (Google Analytics)

Distinguishes unique visitors and tracks session data in anonymised form. IP addresses are anonymised before processing.

Duration: 2 years Type: Persistent

_gid

Third-party (Google Analytics)

Distinguishes users across sessions. Used to throttle request rates.

Duration: 24 hours Type: Persistent

5. Third-Party Cookies

Some pages on this website embed content from external providers, such as maps. These providers may place their own cookies on your device when embedded content is loaded. We do not control the content or behaviour of third-party cookies.

Google Maps

maps.google.com

Used on the Contact page to display our location. Google may place cookies when the map is loaded. Google's own Privacy Policy governs these cookies.

Google Privacy Policy

6. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can typically:

—View the cookies currently stored on your device
—Delete all cookies or selected cookies from your device
—Block all cookies or cookies from specific sites
—Set your browser to notify you when a cookie is being placed

Please note that blocking functional cookies may affect the way this website operates. Links to browser-specific cookie settings:

Chrome Firefox Safari Edge